Upper House, Gothenburg: Practical Hotel Review for Travelers

Upper House is a small, five-star “hotel within a hotel” located at the top of Gothia Towers at Korsvägen, with rooms and suites geared toward couples and short luxury breaks. You stay here for spa access, high-floor views, and a premium breakfast, not for a calm, low-traffic building, because Gothia Towers is a major event hotel.

Last update: 2026

Key facts travelers want to know

• Category: Luxury hotel-within-a-hotel (Upper House) inside the Gothia Towers complex

• Address: Mässans gata 24, 402 26 Gothenburg, Sweden

• Neighborhood: Korsvägen, in Gothenburg’s event district (next to Swedish Exhibition and Congress Centre)

• Closest transport: Korsvägen tram stop (central hub, walking distance). Exact minutes vary by tower entrance and crowd flow.

• Check-in/out: Check-in from 15:00. Check-out at 11:00.

• Breakfast hours/cost: Upper House breakfast is listed as Mon to Fri 07:00 to 10:00, weekends 07:30 to 11:30. Breakfast in-room is listed 07:30 to 10:00 Mon to Fri and 07:30 to 11:00 Sat to Sun, with a 155 SEK room-service charge.

• Parking price/rules: Valet parking is listed at 545 SEK per night (garage under the hotel, max car length 5 m, EV charging included). Pre-booked parking in Focus car park is listed at 345 SEK per night (valid 15:00 to 13:00). On some dates, hall parking is listed at 445 SEK per night (car park open 06:00 to 22:00).

• Pet policy: No pets at Upper House. Service animals are the exception. Dogs can be allowed in selected Gothia Towers rooms, separate booking.

• Noise notes: The location is event-heavy and the building is large. Expect elevator traffic at peak check-out and breakfast times.

• Accessibility basics: Elevator access throughout Gothia Towers. Accessible room layouts at Upper House are Not confirmed, so request a written confirmation if you need a roll-in shower or specific clearances.

• Price range (EUR first): Upper House packages are marketed from about 2,005 SEK per person on selected dates. Room-only pricing shifts by event weeks and is Not confirmed without your dates.

• Official website: Official website

The experience: What staying here feels like

You arrive into a complex built for crowds. Gothia Towers hosts conferences and event weekends, so the first “feel” is scale, multiple restaurants, multiple tower entrances, and steady foot traffic at 18:00 on a Friday near Svenska Mässan.

Upper House itself aims for a quieter, higher-end bubble, but you still share the infrastructure. The most common real-world trade-off is elevator flow. Guests frequently mention crowded lifts or waits during peak periods, especially late morning around check-out, which matters if you have a 11:30 train.

If you want a genuinely small, low-traffic boutique hotel, this is not the cleanest match. If you want a luxury base that stays practical for Liseberg and Universeum visits, the location works, start with this Gothenburg hotels guide.

Upper House Gothenburg hotel

Choose Upper House when the spa and the view are your priorities.

Upper House Spa is known for its pools, including a protruding outdoor pool on floor 19, plus hammam and saunas. The hotel states the spa runs daily with hours that change by day, for example Mon to Thu 08:00 to 20:00, Fri 08:00 to 21:00, Sat 09:00 to 22:00, Sun 09:00 to 21:00.

The limitation is availability. Upper House’s FAQ states spa entrance can be included, but only if the spa is not fully booked, and they recommend pre-booking. If the spa is the reason you are paying for Upper House, treat “included” as “subject to capacity” and lock your slot early.

Room details and exact categories vary by date and inventory, so specific square meters by room type are Not confirmed here. If you want to reduce risk, choose a room with a clear “view” description in your booking, and ask for a high floor within the Upper House allocation when you book.

Location check: Accessibility and surroundings

Yes, it is one of the most practical addresses in Gothenburg for event venues. Mässans gata 24 places you at Korsvägen, right by the Swedish Exhibition and Congress Centre, and you can reach Liseberg and Universeum on foot on most days.

This location is not practical if you want quiet streets and small cafés outside the lobby. On concert nights and big fairs, the area gets busy, and your “quick elevator down” can become a 10-minute project.

If you plan to use trams heavily, Korsvägen is a strong base, because it is a major interchange. Start with this Gothenburg transport primer.

Facilities and amenities that matter

The spa is the headline, but the building is also a full-service complex. Upper House lists a gym with extended access for hotel guests, and treatments can be booked daily, commonly between 11:00 and 18:00.

The trade-off is that you are staying in a destination property that attracts day visitors. On weekends, spa and common areas can feel “scheduled,” not spontaneous, so it is not ideal if your style is to decide plans at 16:00.

Strict hours and rules to plan for:

• Upper House Spa opening hours: Mon to Thu 08:00 to 20:00, Fri 08:00 to 21:00, Sat 09:00 to 22:00, Sun 09:00 to 21:00

• Spa age limit: 18+, or 15+ with a legal guardian

• Gym hours: Listed hours vary by day, with earlier access for hotel guests (exact guest access windows depend on your stay and are Not confirmed here)

If spa access is your core goal, consider reading this Gothenburg spa guide before you book.

Breakfast and dining

Upper House positions breakfast as part of the stay, and the hotel FAQ lists breakfast hours as 07:00 to 10:00 Monday to Friday and 07:30 to 11:30 on weekends. If you want breakfast delivered to your room, Upper House lists delivery windows of 07:30 to 10:00 Monday to Friday and 07:30 to 11:00 Saturday to Sunday, with a 155 SEK room-service charge.

The practical trade-off is timing pressure. In a large complex, breakfast peaks can be busy, and elevator lines often cluster around late morning. If you want a calmer meal, show up closer to 07:00 to 08:00 or go later and accept the crowds.

If you are visiting Liseberg early, this Liseberg visitor guide helps you time entry to avoid queues.

Costs, fees, and potential surprises

Parking is simple when you plan it and expensive when you do not. Upper House lists valet at 545 SEK per night in the hotel’s garage, including EV charging, and it notes a maximum car length of 5 metres. It also lists pre-bookable spaces in Focus car park at 345 SEK per night, valid from 15:00 to 13:00.

Spa access is a second “gotcha.” Upper House states spa entrance can be included, but only if the spa is not fully booked at the time, and they recommend pre-booking. If you arrive at 17:00 on a Saturday expecting a slot, you might be disappointed.

Families should read the child policy carefully. Upper House states it does not have family rooms or extra beds or cots, and rooms and suites are designed for two people. A child under 6 can share a bed with a parent, but larger families may need two rooms.

For cancellation and payment traps that show up on Swedish hotel stays, use this Sweden hotel booking tips page.

Neighborhood highlights

• Liseberg

• Universeum

• Swedish Exhibition and Congress Centre

• Scandinavium

• Gothenburg Museum of World Culture

Practical booking tips

Pre-book spa time before you arrive, especially for Friday and Saturday. Upper House explicitly warns that inclusion depends on whether the spa is fully booked.

If you have a tight departure, avoid the late-morning crush. Check-out is 11:00, so plan your lift ride and baggage time with a buffer if you have a fixed train or flight.

If you drive, choose your parking method before you arrive. Valet is listed at 545 SEK per night and is the simplest, while Focus car park is listed at 345 SEK per night but adds walking and sign-following.

If you are building a 48-hour plan around Liseberg and Universeum, map your timing against this Gothenburg weekend itinerary.

Alternatives to Upper House in Gothenburg

• Hotel Pigalle

• Clarion Hotel Post

• Radisson Blu Scandinavia Hotel, Gothenburg

• Elite Plaza Hotel Göteborg

• Avalon Hotel

FAQ

What time is check-in at Upper House?

Check-in starts at 15:00, and you can store luggage if you arrive earlier.

What time is check-out at Upper House?

Check-out is 11:00, which is helpful if you want a slow morning but risky if you leave at peak elevator time.

Is breakfast included, and when is it served?

Direct bookings promote breakfast as included, and the hotel lists hours as 07:00 to 10:00 Mon to Fri and 07:30 to 11:30 on weekends.

Can I get breakfast delivered to my room?

Yes. Upper House lists in-room breakfast delivery from 07:30 to 10:00 Mon to Fri and 07:30 to 11:00 Sat to Sun, with a 155 SEK room-service charge.

Is the spa included with an Upper House stay?

Often, but not always in practice. Upper House states spa entrance can be included if the spa is not fully booked, so you should pre-book.

What are the spa opening hours?

Upper House lists daily opening with day-specific hours, for example Mon to Thu 08:00 to 20:00, Fri 08:00 to 21:00, Sat 09:00 to 22:00, **Sun 09:00 to 21:00.

What is the age limit for Upper House Spa?

The listed age limit is 18+, or 15+ with a legal guardian.

Does Upper House allow pets?

No. Upper House states pets cannot stay, except service animals.

How much is parking, and what are the options?

Upper House lists valet parking at 545 SEK per night in its garage, and pre-bookable spaces in Focus car park at 345 SEK per night.

Is Upper House suitable for families with two kids?

It can be awkward. Upper House states it has no family rooms or extra beds, and a family with two children over 6 typically needs two double rooms.